First-time line management
Line managers oversee other employees and the operations of a business while reporting to a higher-ranking manager. They play an important role in the operation of many businesses, supervising and managing workers on a daily basis and acting as a liaison between employees and upper management.
What You Will Learn
Transitioning to Leadership
Understand the fundamental differences between being an individual contributor and a manager. Learn how to navigate this transition successfully, including setting new priorities and expectations.
Leadership Styles
Explore different leadership styles and identify the one that suits you best. Understand how to adapt your leadership style to the needs of your team and the situation.
Effective Communication
Master the art of clear and empathetic communication. Learn how to convey expectations, provide feedback, and engage in productive conversations with your team members
Team Building and Motivation
Discover strategies for building a cohesive and motivated team. Learn how to inspire and empower your team members to achieve their best results.
Goal Setting and Performance Management
Develop skills in setting clear and achievable goals for your team. Explore performance management techniques to monitor and improve individual and team performance.
Problem-Solving and Decision-Making
Acquire problem-solving and decision-making skills to address challenges that may arise in your leadership role. Learn to make well-informed choices and guide your team toward solutions.